Is smoking permitted on the balconies of the hotel?
12 January 2024
Smoking is not allowed on the balconies.
75 photos
MELIA CASA MAYA – A Favorite Family Resort in Cancun
407US$
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Compared to Other Sites
Key details
About Resort
Blvd. Kukulkan Km 5.5,
Cancun,
Mexico,
77500,
Quintana Roo
- Close to the beach
Great
8.0
3.8
Loved by Melia Casa Maya guests
"Very spacy room."
"The beach is great and just next to the rooms!"
"The water park was a huge hit for both kids and adults."
Location
Hotel Casa Maya is situated in the heart of Cancun's
Rooms
The hotel offers spacious accommodations, including the
Dining
Dining options at Casa Maya include
Family Amenities
The
Weddings
Hotel Casa Maya offers a
Highlights
Location: Hotel Zone access to restaurants and nightlife
Rooms: Standard and Junior Suites with Caribbean views
Dining: La Veranda and Brisas for diverse cuisine
Family: Chaac Water Park and daily activities
“In my opinion, this all-inclusive Hotel Zone property is particularly well-suited to families, with its own water park and a wide range of activities. The expansive beach and multiple dining options are definite advantages. I think its location also puts guests within easy reach of both Cancun's nightlife and key cultural sites.”
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Choose Your Family Room Type
Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations
Melia Suite Ocean View
2 persons
875 sq. feet
1 King-size bed
Shower
Balcony
room details
The Level Suite Ocean View
2 persons
875 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Melia Room Ocean View
2 persons
445 sq. feet
1 King-size bed
Shower
Air conditioning
room details
The Level Room Ocean View
2 persons
445 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Room Availability & Price Calendar
Find availability and check prices for your dates now!
Facilities
Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Private beach
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Housekeeping
- Laundry
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
Children
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Pool with view
- Shallow end
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
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Dining Onsite
Experience a delightful culinary adventure at Melia Casa Maya Cancun All Inclusive, where guests can savor the vibrant flavors of Mexico and beyond. With a beachfront setting, two inviting restaurants, and a snack bar, every meal becomes a celebration of taste and atmosphere.
Melia Casa Maya Location
Blvd. Kukulkan Km 5.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd. Kukulkan Km 5.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Scenic Tower Cancun
3500 ft
Church
Parroquia de Cristo Resucitado
1.0
mi
Landmark
Galeon Capitan Hook
3000 ft
Harbour
Aquatours Cancun
3500 ft
Landmark
Bungee in Cancun
3800 ft
Landmark
Playa Tortuga Ferry Terminal
3900 ft
Beach
Playa Tortugas
1.1
mi
Landmark
Sail Away Cancun
3900 ft
Landmark
Cancun Convention Center
2.1
mi
Landmark
El Eden Ecological Reserve
1.6
mi
Beach
Playa Las Perlas
1.7
mi
Landmark
Andiani Travel Group
1.6
mi
Landmark
Monumento a los Ninos Heroes
1.6
mi
Night club
Coco Bongo
2.2
mi
Landmark
Club De Playa
1.9
mi
Night club
The City Nightclub
2.2
mi
Night club
Palazzo
2.3
mi
Night club
Mandala Nightclub
2.1
mi
Gallery
Galeria Balance Cancun
2.0
mi
Night club
Daddy'O
2.2
mi
Beach
Chac Mool Beach
2.2
mi
Market
Mercado 28
3.8
mi
Landmark
Malecon Tajamar
2.3
mi
Landmark
Museo de Arte Popular Mexicano
2.3
mi
Beach
Playa Forum
2.2
mi
Beach
Mandala Beach Club
2.2
mi
Night club
Barezzito Puerto Cancun
2.2
mi
Nearby
Beach
Playa Langosta
900 ft
Blvd. Kukulkan 5. 5 Playa Langosta
Float Fun Cancun
400 ft
Blvd. Kukulcan Km. 4.5
Jardin del arte
1900 ft
Restaurants
Cocoa Grill & Seafood Restaurante
2800 ft
Blvd. Kukulcan Km 4.5 En Grand Oasis
Explore Cancun
Explore Cancun's Vibrant Surroundings
Scenic Tower Cancun
13-minute walk
Iconic observation tower offering stunning panoramic views of Cancun. Great for photos, with a revolving restaurant at the top.
Float Fun Cancun
2-minute walk
A floating water park featuring slides and inflatable structures. Perfect for thrill-seekers and families with kids.
El Eden Ecological Reserve
30 minutes' drive
Natural reserve ideal for hiking, bird-watching, and relaxing in nature. A peaceful retreat from the bustling city life.
Cocoa Grill & Seafood Restaurante
11-minute walk
Charming seafood spot with coastal vibes, known for fresh ceviche and grilled fish dishes. Reservations recommended for dinner.
Coco Bongo
40 minutes' drive
Vibrant nightclub known for spectacular shows with live music and acrobatics. An exhilarating nightlife option for all ages.
Daddy'O
40 minutes' drive
Trendy nightclub offering an electric atmosphere with DJ sets and dancing. Popular spot for those seeking late-night fun.
Getting around
Interested in Special Early Booking Offers?
Secure exclusive rates for your family now!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Melia Casa Maya guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
258
Resort Reviews & Family Ratings
Guest Reviews on Their Family Resort Experience
Pros
Beach location
Clean rooms
Friendly employees
Good breakfast
Cons
Poor food quality
Guest reviewsOpen reviewsQuestions of the users
About Melia Casa Maya
Can visitors access Wi-Fi in the studio apartments?
05 February 2024
All rooms, including studio apartments, have Wi-Fi service available.
What health and safety measures are in place regarding COVID-19? Is the pool currently accessible?
20 March 2024
The pool and beach are open, and it is mandatory to wear masks in enclosed areas. Detailed hygiene protocols can be found in the hotel information. Guests can request the all-inclusive package upon arrival.
Is there an airport shuttle service, and how can it be booked?
15 April 2024
Yes, shuttle service to and from the airport is available. The round trip fare is 80 USD for 1 to 8 passengers, and it should be booked directly with the hotel at least 72 hours prior to arrival, with payment at check-in.
Are COVID-19 tests available for guests at the hotel?
30 May 2024
The hotel partners with Amerimed Hospital to offer PCR and Antigen COVID-19 tests at a special price for guests.
Does the hotel provide furniture on its terraces or balconies?
10 June 2024
Balconies are subject to availability upon arrival, and the hotel does not have furnished terraces.
Are utensils and cookware included in the apartment amenities?
25 July 2024
Yes, the apartment is equipped with pots, pans, plates, and other essential cooking items.
Are travelers from the United States currently welcomed?
13 August 2024
Yes, the hotel is open to welcoming travelers from the United States.
Is there complimentary Wi-Fi available throughout the hotel?
21 September 2024
Complimentary Wi-Fi is available in all guest rooms and throughout the hotel's public areas.
What is the pricing for COVID-19 tests conducted at the hotel?
30 October 2024
The PCR test costs 2,000 MXN per person, while the Antigen test is priced at 500 MXN per person.
Is tap water safe for drinking in Mexico?
11 November 2024
It is generally advised not to drink tap water in Mexico. Bottled water is recommended for safety.
Can expired identification be replaced with a passport during check-in?
22 December 2024
If the ID is expired, a valid passport can be presented at check-in without any issue.Next best alternative
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